The Tulsa IT Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At NSN Management, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

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What Our Clients Say

  • NSN Management’s response time is impeccable!

    NSN Management’s response time is impeccable! They’re here whenever we need them to be here, and they have the ability to remotely solve small problems immediately. They come up with great solutions for our IT problems and requirements, giving us multiple choices when we have decisions that need to be made.”

  • Sean helps us navigate the sometimes turbulent waters of techno-change

    Sean helps us navigate the sometimes turbulent waters of techno-change. As a small company, we need to be able to rely on NSN for critcal IT support as well as ongoing training and planning for the next round of changes in the computer world.

  • High level of integrity

    Sean is an extremely hard-working guy, with a high level of integrity. He never met a challenge that he couldn’t solve. He is constantly learning new things, and staying on top of technology (as well as many other topics too many to count). He thinks big, and is able to wrap his mind around his big plans. He is never short of new ideas. I have been a business partner, employee, and client of Sean, but also consider Sean a close personal friend.

Latest Blogs

Tip of the Week: 6 PC Troubleshooting Guidelines that Every User Should Know

When was the last time that you ran into a problem that was easily solvable, simply by restarting your computer or unplugging a device from the wall, then plugging it back in? Often times, simple troubleshooting tactics can be enough to resolve a problem, but more often than not, there are issues that can’t be easily resolved. It’s these ones that hold businesses back, and we’re here to help.


Next time you run into a PC problem that you just can’t wrap your head around, try out these six troubleshooting tips.

  • Keep things simple: You’d be surprised by how often some of the most common problems with technology can be resolved by simply restarting it. Reset the hardware or application, check to see if the machine is plugged in properly, shut the machine down, or reboot it. After all, there’s no real reason to go through in-depth troubleshooting practices if the problem can be easily resolved with a restart.
  • If others tried it, try it anyway: Sometimes you’ll be passed a problem that’s been tested by other people within your organization. Thinking it will help you narrow down the problem, they’ll list off what they have or haven’t done. While this might be helpful, you should trust your own judgement - perhaps they didn’t perform a process correctly, or maybe they say that they’ve tried it, but really haven’t. Don’t leave any stone unturned.
  • PEBKAC (user error): This issue, “problem exists between keyboard and chair,” is a common reason why you might be unable to diagnose what the real problem is. ZDNet estimates that about 80 percent of problems are due to user errors, which means that the one at fault might not be technology at all. In these cases, it’s important to accept that you might be wrong and work towards whatever the solution might be.
  • Replicate the issue: In order to best understand a problem, sometimes it’s helpful to try to remake the issue. After all, if you know how a problem starts, you might be able to best learn how to fix it. Ask your end-users how the symptoms showed up, and what they were doing when disaster struck.
  • Fix vs replace: Your IT budget needs to be considered when you’re choosing to either implement new technology, or to fix recurring issues with your old solutions. You need to understand where the fine line between fixing or replacing lies. It makes no sense to purchase new technology if there’s still life left in your current solutions. On the other hand, hardware refreshes can be considered when you’re looking for ways to improve operations and get rid of old technology that’s no longer functional or needed.
  • Seek professional assistance: If you can’t resolve a problem on your own, you need to realize that it’s often more advantageous to seek out professional help, rather than waste valuable time and resources by doing it yourself. Remember, there’s no shame in asking for help when it’s needed. Businesses often do this with their IT, as it can get quite technical and challenging for those who aren’t specifically trained on its best practices. Instead, outsourcing it eliminates this responsibility so that you can focus on your business.

NSN Management can be your outsourced IT experts. To learn more, reach out to us at 918-770-7400.

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DroidJack Malware is Super-Effective Against Impatient Pokémon Go Users

The Pokemon series has long been known as one of Nintendo’s most popular gaming franchises, and with the release of Pokemon Go, the series has finally made its way to everyday mobile device users. It’s currently ranked as the #1 most downloaded free app on the Apple Store, as well as the Google Play store. The game was such a hit that Nintendo’s stock increased exponentially overnight, and the app has over 26 million users worldwide - more than Tinder, Twitter, Google Maps, and other mobile apps.

However, like many extremely popular things, hackers have taken this and exploited it to do their bidding. Prior to the app’s release worldwide, many impatient fans downloaded the APK (Android application package) from third-party websites and “side-loaded” it onto their devices. This can only be done by going into Android’s settings and allowing app installation from unknown sources. Normally, this is a red flag for any security-minded mobile device user, as some malware is known to infect devices and download apps without the permission of the user; yet, some Pokemon fans just couldn’t wait, and downloaded the APK without thinking of the consequences; like downloading a backdoor.

Considering how many countries outside the United States, Australia, and New Zealand, are still waiting for access to Pokemon Go, many have chosen to just use the APK to get the app on their device, rather than wait for the official release. One particular source of the APK provides a modified version of Pokemon Go that, upon installation, installs a backdoor onto the device, which allows for remote access to the device and provides full control over the victim’s phone. The infected version of Pokemon Go is so well-done and inconspicuous that the user likely won’t know that their device has been infected. Security firm Proofpoint suggests that it’s entirely possible that, should infected devices connect to your network, networked resources can also be put at risk.

Take a look at the DroidJack-infected app’s permission request, and see for yourself just how strange they might look.

https://www.proofpoint.com/sites/default/files/users_content/10/pokemon-fig2.png
https://www.proofpoint.com/sites/default/files/users_content/10/pokemon-fig3.png

When downloading any app, it’s crucial that you drive this best practice into the heads of your employees: be sure to pay attention to the permissions required by the apps that you download. For example, there’s no real reason why Pokemon Go would need to make phone calls, edit and send text messages, modify your contacts, and record audio. All of this is just asking for disaster. While exploitation of the APK hasn’t been observed in the wild, it represents a dangerous development in mobile applications, one which shows hackers taking advantage of wildly popular smartphone apps, and turning them into catalysts to spread their malware and influence.

There are two lessons to be learned. Don’t download apps from unknown sources, even if they’re just games, and make sure that your employees know what your policy on mobile apps is on your in-house network. Also, be sure to examine a new app’s permissions, and only download them from the Apple store or Google Play store. Among your millennial workforce, there may be many users of Pokemon Go, so it’s your responsibility to reach out to them, and educate them on these best practices.

After all, “Gotta catch ‘em all,” doesn’t refer to malware infections.

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Outsource Your IT to the Pros and Stop Doing IT the Hard Way

First, we might need to explain the nature of break-fix IT services. This is what you normally get when you take your technology to traditional tech support. They’ll take a look at your technology, tell you what’s wrong, and provide their services for a hefty cost. They won’t take measures to help you mitigate your technology problems down the road. After all, their livelihood depends on your technology breaking down, so why should they have your budget’s best interests in mind?

The other type of IT service seeks to do exactly that; managed IT wants to prevent issues from becoming major problems that cause downtime. This enables your business to save money and time by not having to deal with near-constant technology troubles. The idea is to use preventative maintenance in order to detect minor issues, and resolve the overarching cause, before they can escalate into costly problems that could derail your budget.

Some examples of effective managed service offerings include:

  • Server hosting: Your server units are used for the storage and transportation of critical data, so it makes sense to take proper care of them. However, the average small or medium-sized business might not have the staff or skillset necessary to care for or accommodate the physical server component. Businesses will often outsource this responsibility to guarantee the consistent uptime of crucial systems.
  • Network security: Do you know the difference between viruses, malware, trojans, phishing scams, and other online threats? This is one of the many reasons why organizations would rather outsource their network security to cyber security professionals. Managing and maintaining a security solution that includes a firewall, antivirus, spam blocker, and content filter, can be tiring and knowledge-intensive.
  • Remote maintenance and management: Often times, business professionals might be able to effectively use technology, but don’t notice telltale signs of degradation. Many of these signs can be spotted remotely, and the patches can swiftly be administered without a costly on-site appointment.
  • Backup and disaster recovery: Small businesses need to preserve their data at all costs. It’s been proven that businesses that fail to restore their data following a loss incident are likely to go out of business within one year. This is why so many organizations turn to outsourced managed IT services to handle data backup. With Backup and Disaster Recovery (BDR), backups can be taken as often as every fifteen minutes, and data can be rapidly deployed in the event of a data loss incident.

Does your business have trouble managing and maintaining its critical technology assets? With NSN Management, we try to make it as easy for you as possible. To learn more about any of the above services, and more, reach out to us at 918-770-7400.

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Latest News

NSN Management launches new website!

NSN Management is proud to announce the launch of our new website at www.nsnmanagement.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.

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