NSN Management Blog

NSN Management, LLC has been serving the Bixby area since 2012, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: How To Troubleshoot a Faulty Internet Connection

Tip of the Week: How To Troubleshoot a Faulty Internet Connection

An Internet connection is one of the most crucial parts of running a modern business. However, this type of reliance can be crippling in the event that the Internet goes down. What can you do to make sure that downtime is limited to a minimum?

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Tip of the Week: 2 Ways to Ensure Privacy When Using a Public PC

Tip of the Week: 2 Ways to Ensure Privacy When Using a Public PC

Before we dive into this week’s tip, it has to be said: if you have a choice, you should probably avoid using a public computer. As a rule, these machines feature minimal security precautions, along with maximum risk to any data accessed by the PC. Although, if a situation ever arises in which you have no choice but to use a public computer, be sure to follow these security best practices.

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Tip of the Week: 6 Ways to Charge Your Mobile Device Battery Faster

Tip of the Week: 6 Ways to Charge Your Mobile Device Battery Faster

You only care about how long your device’s battery lasts when it’s in the red, and at that point, it’s almost too late to find somewhere to charge. In situations like this, your first thought is, “Where is the nearest outlet?” Subsequently, your next thought might be, “How can I charge the battery faster?”

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Tip of the Week: Simple Ways to Help Your Employees Know More About IT

Tip of the Week: Simple Ways to Help Your Employees Know More About IT

How much of managing your IT resources are your employees responsible for? SMBs will often have their employees service their own workstations to some degree, primarily because they don’t have the resources to devote entirely to IT management and maintenance. This lack of IT talent can largely be made up for by training your employees on basic computer tasks.

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Tip of the Week: Protecting Against Identity Theft in the Workplace is as Easy as Following These Tips

Tip of the Week: Protecting Against Identity Theft in the Workplace is as Easy as Following These Tips

On average, how many people do you think are affected by identity theft? According to the United States Bureau of Justice, about five percent of its population; about 11.7 million people, are victims of identity theft. Their methods might vary, but the one thing that all victims have in common is that they hold information that presents value to hackers. Among these victims could be a few that hit close to home: your employees.

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Tip of the Week: How You Can Beat These 4 Common Scams

Tip of the Week: How You Can Beat These 4 Common Scams

Cybersecurity is one of the most important aspects of running a business. Therefore, here are some of the best ways that your employees can contribute to your company’s technology security practices.

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Tip of the Week: 3 Tips to Cleaning a Computer that Anyone Can Do

Tip of the Week: 3 Tips to Cleaning a Computer that Anyone Can Do

When you invest in a new computing device, you should know that a little bit of tender loving care goes a long way toward prolonging its lifespan. Yet, cleaning your device can be a bit tricky, especially if you don’t want to risk permanent damage to its components. Thankfully, it’s not rocket science to clean up your PC, especially when you have this step-by-step guide.

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Tip of the Week: 3 Exercises to Offset the Pain of Working From a Desk

Tip of the Week: 3 Exercises to Offset the Pain of Working From a Desk

Welp, we’re all doomed. It turns out that sitting all day at your desk is one of the worst things you can do for your health. Alternatively, numerous studies have shown the health benefits of trading your traditional desk in for a standing desk. One study even goes so far as to claim that standing at work is the best anti-aging technique you can do!

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Tip of the Week: How Instant Messaging Can Be Used to Improve Workplace Collaboration

Tip of the Week: How Instant Messaging Can Be Used to Improve Workplace Collaboration

Instant messaging is commonplace in today’s society. It used to be primarily for social interaction, but its success was so overwhelming that business professionals have implemented it into their daily communications. Although, despite the advantages that instant messaging can provide, you still have to jump through some hoops in order to bypass what it’s become; an immense annoyance.

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Tip of the Week: Why Routinely Changing Your Password May Be a Bad Idea

Tip of the Week: Why Routinely Changing Your Password May Be a Bad Idea

You’ve heard it said that it’s a best security practice to routinely change your passwords. The idea here is that, if a password were stolen, then it would lose its value when the user goes to change it. While this sounds like solid logic, new research shows that it may actually be better NOT to change your passwords.


This may be a hard pill to swallow for IT administrators who have always required users to change their passwords every few months or so. However, seeing as this practice could make accounts less secure, it’s worth considering.

The idea behind this theory is that, whenever a user goes to change their password, they’re often rushed or annoyed and end up creating a new password that’s less secure. The Washington Post puts it like this: “Forcing people to keep changing their passwords can result in workers coming up with, well, bad passwords.”

Think about it, how often have you changed your password, only to change it from a complex password to one that’s easier to remember? Or, have you ever kept the same password and just added a number at the end of your new password? This covert move will do little to deter a hacker. Carnegie Mellon University researched this topic and found that users who felt annoyed by having to change their password created new passwords that were 46 percent less secure.

Plus, let’s consider the hypothetical situation of a hacker actually stealing your password. Truth be told, once they’ve gotten a hold of your login credentials, they’ll try to exploit the password as soon as they can. If they’re successful, they’ll pose as you and change the account’s password, thus locking you out of it. In an all-too-common situation like this, the fact that you’re scheduled to change your password at the end of the month won’t change anything.

Additionally, ZDNet points out yet another way that regularly changing passwords can make matters worse: “Regularly changed passwords are more likely to be written down or forgotten.” Basically, having a password written down on a scrap piece of paper is a bad security move because it adds another way for the credentials to be lost or stolen.

Whether you do or don’t ask employees to change their passwords is your prerogative. However, moving forward it would be in everybody’s best interest to focus on additional ways to secure your network, instead of relying solely on passwords. This can be done by implementing multi-factor authentication, which can include SMS messaging, phone calls, emails, and even biometrics with passwords. With additional security measures like these in place, it won’t matter much if a hacker stole your password because they would need additional forms of identification to make it work.

To maximize your company’s network security efforts, contact NSN Management at 918-770-7400.

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Tip of the Week: 6 PC Troubleshooting Guidelines that Every User Should Know

Tip of the Week: 6 PC Troubleshooting Guidelines that Every User Should Know

When was the last time that you ran into a problem that was easily solvable, simply by restarting your computer or unplugging a device from the wall, then plugging it back in? Often times, simple troubleshooting tactics can be enough to resolve a problem, but more often than not, there are issues that can’t be easily resolved. It’s these ones that hold businesses back, and we’re here to help.


Next time you run into a PC problem that you just can’t wrap your head around, try out these six troubleshooting tips.

  • Keep things simple: You’d be surprised by how often some of the most common problems with technology can be resolved by simply restarting it. Reset the hardware or application, check to see if the machine is plugged in properly, shut the machine down, or reboot it. After all, there’s no real reason to go through in-depth troubleshooting practices if the problem can be easily resolved with a restart.
  • If others tried it, try it anyway: Sometimes you’ll be passed a problem that’s been tested by other people within your organization. Thinking it will help you narrow down the problem, they’ll list off what they have or haven’t done. While this might be helpful, you should trust your own judgement - perhaps they didn’t perform a process correctly, or maybe they say that they’ve tried it, but really haven’t. Don’t leave any stone unturned.
  • PEBKAC (user error): This issue, “problem exists between keyboard and chair,” is a common reason why you might be unable to diagnose what the real problem is. ZDNet estimates that about 80 percent of problems are due to user errors, which means that the one at fault might not be technology at all. In these cases, it’s important to accept that you might be wrong and work towards whatever the solution might be.
  • Replicate the issue: In order to best understand a problem, sometimes it’s helpful to try to remake the issue. After all, if you know how a problem starts, you might be able to best learn how to fix it. Ask your end-users how the symptoms showed up, and what they were doing when disaster struck.
  • Fix vs replace: Your IT budget needs to be considered when you’re choosing to either implement new technology, or to fix recurring issues with your old solutions. You need to understand where the fine line between fixing or replacing lies. It makes no sense to purchase new technology if there’s still life left in your current solutions. On the other hand, hardware refreshes can be considered when you’re looking for ways to improve operations and get rid of old technology that’s no longer functional or needed.
  • Seek professional assistance: If you can’t resolve a problem on your own, you need to realize that it’s often more advantageous to seek out professional help, rather than waste valuable time and resources by doing it yourself. Remember, there’s no shame in asking for help when it’s needed. Businesses often do this with their IT, as it can get quite technical and challenging for those who aren’t specifically trained on its best practices. Instead, outsourcing it eliminates this responsibility so that you can focus on your business.

NSN Management can be your outsourced IT experts. To learn more, reach out to us at 918-770-7400.

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Tip of the Week: How to Avoid Back Pain and Eye Strain in the Office

Tip of the Week: How to Avoid Back Pain and Eye Strain in the Office

Working at a desk is a fairly inescapable for the modern office worker. The trouble with sitting at a desk for long intervals is that it causes physical issues, especially if the workspace isn’t properly set up. Fortunately, you don’t have to invest in specialized equipment; it’s fairly simple to establish best practices that will ensure employee comfort and productivity.

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Take it From This Poor Schmo, One Wrong Click Can Delete Your Entire Company

Take it From This Poor Schmo, One Wrong Click Can Delete Your Entire Company

It’s every business owner’s worst nightmare: one mistake, and all of their data is wiped out. This very situation happened recently to a hosting provider, and his story serves as a cautionary tale in regard to data storage best practices.

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Tip of the Week: 4 Ways to Get a Handle on Social Media in the Workplace

Tip of the Week: 4 Ways to Get a Handle on Social Media in the Workplace

Social media may be a great way to connect with other professionals and communicate with your friends, but it can be dangerous if you have poor posting habits. Before you share something, think twice about whether it contains any sensitive information that could be risky to yourself and your business.

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5 Ways to Put Your Staff Ahead of Frivolous Office Expenses

b2ap3_thumbnail_cut_your_costs_400.jpgEvery business wants to be like Google and provide employees with a dynamic place to work, filled with amenities. It would probably be a dream come true for your organization to sit next to Google on Glassdoor’s annual list of “50 Best Places to Work.” Reality check: you’re not Google, as you’re reminded of this every time you attempt to balance your company’s budget.

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Tip of the Week: Follow These 4 Best Practices to Keep Your Computer Clean

b2ap3_thumbnail_clean_your_pc_400.jpgA computer is a complex machine that demands routine maintenance and intentional caretaking. If ignored, the machine’s lifespan will be cut short. Here are four best practices that will ensure you get the most out of your PC.

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Tip of the Week: On or Off, Which is Better For Your PC at the End of the Day?

b2ap3_thumbnail_on_or_off_400.jpgAfter a long, hard day at the office, you might be tempted to just log off of your workstation so you can get right back into it the next day. However, you also have the option to shut down the PC, which can be beneficial at times. So, what should you do; power down your desktop, or simply log off? Both have their own pros and cons, so it’s important that you’re informed of how you make this decision.

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77% of Businesses Virtualize Their IT In Some Capacity, What About You?

b2ap3_thumbnail_virtualization_400.jpgTechnology solutions for small and medium-sized businesses can be complex, which is why simplification is at the top of a lot of executives’ priorities. To this end, virtualization is a key component, helping organizations make their IT easier to manage. What effect does this have on data security?

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NSN Management is proud to announce the launch of our new website at www.nsnmanagement.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.

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